Despite the volatile economic backdrop, the distinction between winners and losers in the hospitality and leisure sector will arguably still boil down to the key fundamentals – location, appearance and quality of the facilities on offer, strong financial and operational management, the ability to adapt and evolve, and a focus on customer satisfaction.

In this issue, we explore the key challenges for the hotel and pub sectors with the help of two of our strategic industry alliances. Inside, we join forces with Leo Murphy of The Arizona Group to share our collective thoughts on the future of the pub market, arguing that the industry will survive and thrive – as long as it adapts to suit the prevailing conditions. Turning to hotels, we team up with BDL Management to look at the challenges ahead for 2012.


 Download Full House? Leisure and hospitality briefing Nov/Dec 2011